AI for Business
Agentic AI that runs your business processes end to end, not just the data behind them.
Agents take on multi-step business process flows. They read requests and documents, decide the next step against your rules, act across systems such as Dynamics 365, and hand off to a person wherever judgement or approval is needed. They're built on the Data OS for access to your data and on Enterprise Operations for identity, secrets and audit, so every automated action is governed and traceable.
This stage is in design. The capabilities below describe where it's headed, not features you can use today.
- TriggerSupplier invoice received by email
- AgentExtracted 14 line items, matched PO-4471 in Dynamics 365
- AgentPrice variance of 6% exceeds the 5% policy, so escalating
- HumanFinance approver signed off with a note
- AgentPosted invoice, scheduled payment, notified supplier
Illustrative example. This stage is in design.
Process automation breaks at the first exception
Rule-based workflow tools handle the happy path, and everything else lands back in someone's inbox. Most processes are largely routine with a layer of judgement on top, and that judgement is where the time goes.
- 01
Trigger
An event, a document, a message or a schedule starts the process.
- 02
Reason
Agents interpret the input, check it against your business rules and live data, and decide what should happen next.
- 03
Act
Agents update systems of record, prepare documents and responses, and route work across your tools.
- 04
Escalate & record
Exceptions and approvals go to the right person with full context. Nothing irreversible happens without sign-off, and every step is audited.
What it's designed to do
Agentic process flows
Multi-step processes where agents plan and carry out each step, rather than single prompt-and-response exchanges.
Human approval where it matters
Approval gates on anything irreversible or high-value, with the agent's reasoning shown alongside.
Grounded in your data
Agents work from your real systems through the Data OS connectors, not from copies or guesses.
Governed actions
Environment-scoped roles, least-privilege access and secrets kept in your vault, all through Enterprise Operations.
Full traceability
Every decision, action and hand-off is recorded in the tamper-evident audit trail.
Your models, your boundary
Designed around the same provider-neutral approach, including models running inside your own network.